Current Job Openings

Project Coordinator – Clinical Trial Services

Tanner Pharma Group is seeking a Project Coordinator to support our Clinical Trial Service (CTS) department using solid project management and customer account management skills to successfully execute clinical trial projects through to completion, working towards the division’s (group sales target (AOP). The role interacts with all levels within Tanner Pharma Group and reports directly to the CTS Senior Director and Project BD Manager. We are looking for a results-focused professional who will thrive in a fast paced, connected environment.

Job Mission: Tanner Pharma Group is a fast-growing specialty Pharma company, with a primary objective of improving the lives of patients. The CTS Project Coordinator will be responsible for ensuring success and completion of CTS projects by assisting the project manager. They will also be required to liaise with customer and suppliers to guarantee complete satisfaction.

The ideal candidate will be comfortable in this challenging yet rewarding environment, in which a proactive and agile approach will thrive.

Here’s what you’ll be accountable for:

Key Responsibilities:

· Customer / Supplier operational management and project delivery.

· Working with the PM & PE to ensure the successful delivery of CT projects against agreed KPIs and timeframes.

· Wherever possible resolve queries or inform PM and PE in a timely manner.

· Liaise with suppliers to provide sourcing solutions for Global CT’s.

· Liaise with customers to ensure timely and accurate delivery of projects.

· Ensure consistent and high levels of customer service are delivered against all projects and enquiries.

· Role modelling Tanner values with all internal/external customers and suppliers.

Enquiry Management

· Manage enquiries as they are received through to resolution in line with SLA. Communicate all enquiries to the PM and PE as they are received.

· Ensure all data is correctly recorded into CRM/PDS/POS within a timely manner.

· Liaise with the CT Team to assist with enquiries and associated tasks where required.

Logistics Admin & liaison

· Ensuring all logistical aspects of project delivery are communicated in a timely and accurate manner with the necessary department.

· Understand and work within the constraints of customs, import and export regulations for global shipping and complete necessary shipping documents.

CRM / PDS admin

· Ensure CRM and PDS are accurate and up to date with all CT project and related information.

· Maintain all documents used to aid internal communication and reporting are accurate and up to date.

Customer Account Management (CAM)

· Supporting the PM in all aspects of CAM including:

o Attend internal and external meetings with customers and vendors as required.

o Identify new opportunities from a customer and supplier perspective.

· Produce key account plans

· Produce reports on project KPI’s for the PM

· Work with Procurement & Technical Manager to coordinate implementation of supplier agreements.

Department Admin & liaison

· Ensuring all logistical aspects of project delivery are communicated in a timely and accurate manner with the necessary department.

· Ensure compliance and traceability opposite product integrity throughout the procurement/project supply chain.

· Ensuring all license documentation and QA related activities are in place and being managed opposite CT orders and project delivery.

· Ensure any risks identified are escalated to the PM and Senior Director in a timely manner.

· Work within current quality, regulatory and Company requirements.

· Work closely with the finance team to ensure that all financial aspects of project delivery are communicated in a timely and accurate manner.

· Work closely with all departments within the organisation.

Additional Duties

· The list of duties is not intended to be exhaustive but gives a general indication of the tasks involved. It is the nature of the Company that tasks, and responsibilities are in many circumstances, unpredictable and varied. All employees are therefore, expected to work in a flexible way when the occasion arises and acknowledge that tasks not specifically covered in their job description are not excluded.

This job might be for you if you:
· You know how to effectively communicate with team members to clearly articulate key messages.

· You are detail oriented and drive for on time, quality delivery of results.

· You understand that your number one result is to make you and your teammates successful.

· Self-motivated with a passion for learning and ability to recognise when something needs to be done without needing to be told.

· Comfort working in a high-paced and high-workload environment.

· High attention to detail and a high standard for quality work products.

· Flexibility

· Cost awareness

· Strong Planning and organisational skills

· Excellent communication skills

· Strong team player

· Ability to work to targets and deadlines

You should meet the following criteria to apply:


· Local to the St Albans area and able to travel into the office (located in Redbourn)

· Bachelors or equivalent experience

· Have the right to work in the UK

· Exemplary writing and communication skills

· Familiarity with software tools

· Ability to work as an individual contributor in a Results-Focused work environment


· Ideally with a year’s experience as a clinical trial associate

Compensation & Benefits

· Salary commensurate with experience

· Pension scheme

· Private health insurance

· Attractive performance incentive plan with profit sharing

· Vacation and paid sick leave

Reference ID: TPGCTSPE2021

Expected start date: 15/03/2021

Job Types: Full-time, Permanent

Salary: £20,000.00-£25,000.00 per year

Schedule: 8 hour shift

Experience: Clinical Trial Associate : 1 year (Preferred)

Education: Bachelor’s (Required)

Licence: Right to work in the UK (Required)

Language: English (Required)

Work remotely: Temporarily due to COVID-19

Apply Now

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