Current Job Openings

Shipping and Receiving Assistant

Company & Role Description

Founded in 2002, Tanner Pharma Group is a specialty service provider in the biopharmaceutical industry focused on improving patient access to medicines on a global basis. Tanner Pharma offers its biopharmaceutical partners a portfolio of four distinct service offerings that span the product lifecycle from clinical development to commercialization. With its global headquarters in Charlotte, North Carolina and offices in the United Kingdom, Switzerland and Ireland, Tanner Pharma is in a phase of rapid growth.

The Shipping and receiving assistant will be responsible for processing all shipping & receiving requests per our Standard Operating Procedures (SOPs). The role works cross functionally to support all division needs in the US warehouse and interfaces with all levels within the company. Success in the role would be to properly process all request through our GDP (Good Distribution Practice) Standards and ensure packages are handled appropriately.

Role Accountabilities

Expected Responsibilities for the S&R Assistant are:

  • Handle picking and packing of products to meet Tanner Pharma Group requirements and support shipping procedures.
  • Support filing the logs through paper and electronic methods
  • Following the SOPs for shipping and product handling requirements.
  • Creation of Commercial Invoices, AirWayBills and other documentation needed for the shipment.

Order Management Support:

  • Manage tasks from the Ordering Team requesting dimensions and weights for a shipment.
  • Manager tasks to take pictures of the product, as requested.
  • Coordinate with the Supervisor on product concerns and handling.
  • Work with the Logistics Clerk to properly maintain records of all products being received and shipped from the warehouse.
  • Coordinate with logistics providers and ensure all documents are provided to process the shipment.
  • Work with Ordering and Sales team to ensure that product is being shipped per customers specifications.

Quality Shipping Process Support:

  • Complete Quality hold documents, as needed
  • Support the Return Authorization process for products that need to be returned
  • Track and analyze deviations and complaints
  • Properly ship products per the specification and ensure that the packaging follows Tanner Pharma Group Quality Standards.
  • Provide high level Customer service to Logistics Providers and Tanner Pharma Group Partners.

Desired Candidate Profile & Capabilities


  • High School Graduate level minimum
  • Experience following Standard Operating Procedures (SOPs)
  • Local to Charlotte and able to work in the office daily


  • 1-2 years of shipping and logistics experience

Soft skills:

  • Communication
  • Adaptable
  • Thoroughness
  • Organization Skills
  • Multi- tasking

Physical Requirements:

  • Prolonged periods of standing and bending.
  • Must be able to lift up to 25 pounds at times

Compensation & Benefits

  • Salary commensurate with experience
  • 401K
  • Private health insurance
  • Attractive performance incentive plan
  • Vacation, Volunteer and paid sick leave

Tanner Pharma Group’s Core Values: Everything we do at Tanner Pharma Group is dictated by our values. We take them very seriously, and we’re proud of this unwavering commitment.

Check out to view our core values and learn more about our company.

Candidates may be required to organize reference calls upon request. Confidentiality will be respected. Additionally, Pre-employment drug and background screening will be required.

Tanner Pharma Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Job Type: Full-time | Non-Exempt

Pay: $35,000.00 – $38,000.00 per year


  • 401(k) matching
  • Health insurance
  • Paid time off
  • Referral program


  • 8 hour shift
  • Monday to Friday


  • Logistics: 1 year (Preferred)
  • Microsoft Office: 1 year (Preferred)
  • Shipping & Receiving: 1 year (Preferred)


  • 8 hour shift
  • Monday to Friday


  • English (Preferred)

Work Location: In person

Apply Now

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